User comment:
I wish I had read the reviews before I bought. Being that I was from out of town (purchasing furniture in Ft. Myers,Fl) I called to make sure that the pieces I had seen online would be available immediately. I was told not a problem because they had a big warehouse in Ft. Lauderdale. Purchased and paid for furniture and set up delivery 6 days later. Day before the sleeper couch was to be delivered I was told that it was given to someone else because even if they purchased it after me that if they wanted and earlier delivery date they would get the couch.They sold the same couch twice. I was called the day after the couch (Sat.) was to be delivered and told that they had a couch and it would be delivered on Tues. Sent my real estate agent over to wait for the couch..it never came and they didn't even bother to let me know...Needless to say they are now saying that the couch is back-ordered and won't be in for 3 more weeks. The sales people at Ashley will do anything for a sale.All I can say is buyer beware...stay away from Ashley!
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