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Ashley Furniture Complaint - Ashely Furniture
Ashley Furniture Complaint

Ashley Furniture Complaint


Ashely Furniture

on 1/17/09 I purchased a head board, foot board and bed side table from Ashley Furniture Paid cash..... Found out my Salesperson was no longer there....after calling to find out about delivery date....kept getting the call back next week, not on this truck call back. No one ever called me to say Sonja was no longer there and I could help you. Just call back next weekend. Then I got a guy Eddie that said mamm this has been going on a long time 7 weeks...he had a manager call me within 5 min that apologized and we talked and that I would know something by the following Tues...Tues comes no one calls I cancel....Star Furniture came and delivered within 3 days....I called Store Manager and he said a bunch of BS....and that he could help me in about 3-4 weeks if I would still be interested. I was Ike vic...this is the last items I needed....so I went with Star, have my new bed and love it.

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fisherman1959 says: (9 years ago)
July 2,2009 was at Ashely Furniture in Goldsboro N.C.found discounted sofa,loveseat,chair,automan,coffee table,inn tables all for 2099.99 oh also it was leather.Great deal but they (steve)would not honor the 24 months no interest payment option as advertised in the sale paper.Instead offered 90 days same as cash or finance @ 24%.Wasted 2 hours in store waiting to find this out.We were steaming to say the least! These type of practices need to be delt with!We do not recommend doing business whith these shady so called furniture sales people.

K9Cop says: (10 years ago)
I have just recently experienced a problem with Ashley Furniture also out of the Greensboro Store along with the Guardsman so called warranty. I have a couch and love seat just two years old that has 4 cushions that are already ripped and the threads are coming out. I have a 5 year warranty with Guardsman that plainly states in my paperwork under what is covered....that "ANY" puncture, cut, tear or rip is covered. However Guardsman is blaming it on a manufactures defect and will not cover the protection plan that I have already paid for. Ashley wants to charge me a service call to come out and fix it. The store manager refused me cooperate office phone number and the General Managers phone number. Don't recommed any body making any purchases from Ashley nor Guardsman.

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