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Ashley Furniture Complaint - Ashley Furniture - ashley love seat and couch
Ashley Furniture Complaint

Ashley Furniture Complaint

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Ashley Furniture - ashley love seat and couch


We purchased 2 sofas, coffee table and end table. Delivery was not done within the promised 8-10 weeks. Delivery only happened on part of the purchase in the 13th week and the remainder done in the 15th week. I never got documentation from Guardian (warranty company) even though we were sold the program and had it on the rcpt. I called Guardian and they had no record of our warranty. Calls to Ashley resulted in hours of hold time on the phone. STILL NOT RESOLVED.


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Comments


holeincouch says: (9 years ago)
 0
we moved from wisconsin and are having the same repair issues, but guardian offered to refund us our money for the warranty, give them a call and ask for one, good luck




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