Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Ashley Furniture Complaint - Good furniture, BAD customer service
Ashley Furniture Complaint

Ashley Furniture Complaint

ADVERTISEMENT

Good furniture, BAD customer service


I've tried contacting the "Customer Service" line at Ashley to get them to come and repair the damage the delivery men did to my furniture. I've called and left so many messages that I've lost count, and all I ever get is a message on my answering machine saying "This is Stephanie at Ashley Furniture . Please contact us to schedule a service appointment." Then, when I try to call back, I'm put on hold for 10 minutes, then finally redirected to their voicemail. They NEVER answer their phone! I even contacted the Homestore service desk, and they sent Customer Service an email for me, but to no avail. I will never purchase furniture from Ashley again because of the Customer Service department (or lack thereof), though I do like the office set and sofa set that they sold me. BAD customer service.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Ashley Furniture
SUBMIT a ticket
for Ashley Furniture
WATCH videos
for Ashley Furniture
More Ashley Furniture Reviews and Complaints MORE reviews and complaints
for Ashley Furniture

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Ashley Furniture reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team