Ashley Furniture Complaint

Ashley Furniture Complaint

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JUNK Furniture/poor ethics - Reclining Sofas


I bought TWO reclining sofas from the Ashley Furniture store in Springfield,MO. After one month of light use - the seat cushions were broken down junk. Their claim, "the seats conform to the bottom of the user." I am so sorry I wasted my hard earned cash buying furniture in this store. Their furniture is beautiful on the outside - if you don't plan on ever sitting on it. Not only were did we find the sofas to be made cheaply, not durable, but the physically are uncomfortable to sit in after ten minutes or so. I own two sofas that are not functional in the least bit.

Then, we have the issue of my salesman not being in the store the day I made my purchase. The "store manager" handled the transaction for us - assuring us that he would receive his commision .... he never did. Dishonesty from the manager is a real turn off.

Can't say I'd ever buy anything from them again!

Beware buyers! Their furniture is beautiful - but read their company reviews and heed them! In this economy, you want to spend your dollars and enjoy furniture that you can use and be comfortable in. Otherwise, you are just flushing your hard earned cash down the toilet.

WATCH OUT FOR THE STORE CREDIT! Check out those rates.


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