Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Ashley Furniture Complaint - Manager bad service
Ashley Furniture Complaint

Ashley Furniture Complaint

ADVERTISEMENT

Manager bad service


I went today to the Ashley Furniture store located at Waterford Lakes Mall in Orlando, FL 32828, to ask for an ex-change to the recliner I bought a week ago and was delivered yesterday. The recliner was defectious, and I just wanted a new one, same model and everything. After explaining this to 2 sale reps and 2 employees from Customer Service, I was told to sit and wait for the manager to approve the ex-change. After 45 minutes waiting, I went to the Customer Service Department to find out if it still was going to take any longer, it was then that they call the manager. This is the best part: the manager showed up already with a bad attitude, no introduction of himself or even a salute. He just started to say that the rules said they had to send a technician to corroborate the furniture was defectious, etc, etc. I never thought I could be so mistreated by a manager of a store this big. All I can say is I'll probably keep buying from Ashley in the future but never trom this store again. The way I was treated by this manager was humilliating and it was in front of my wife and kid. Shouldn't store managers be masters in Customer Service?


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Ashley Furniture
SUBMIT a ticket
for Ashley Furniture
WATCH videos
for Ashley Furniture
More Ashley Furniture Reviews and Complaints MORE reviews and complaints
for Ashley Furniture

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Ashley Furniture reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team