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Ashley Furniture Complaint - Peeling Leather
Ashley Furniture Complaint

Ashley Furniture Complaint


Peeling Leather

I am having same issues of Peeling leather sofa withing 9 months of purchase. I bought the warranty then also they deny saying that peeling is not covered in the warranty.

Less than 1 year should also be covered in manufacturing warranty but still they find excuse to deny it.

Please all of you login to www.bbb.org and file a complaint with Better Business beaureau. It takes less than 5 minutes to file the complaint and they will start addressing your complaint right away. File your complaint against both Ashley Furniture and Montage Furniture (Warranty Company) This will also reduce their BBB rating and BBB can take action against them it they are genuine issues reported to them.

It is better than putting your complaint here on this forum. :(

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dooley204 says: (7 years ago)
I have the exact same problem. Purchased a sofa in 2009 and noticed peeling on the arm rest. We purchased the warranty and I called yesterday to file the complaint and complete the necessary paperwork. I also contacted the store (Schererville IN)to make them aware, as well. This is very disappointing, we would never recommend that furniture store.

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