Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Ashley Furniture Complaint - Poor Customer Service
Ashley Furniture Complaint

Ashley Furniture Complaint

ADVERTISEMENT

Poor Customer Service


I purchased a special "buy one get two recliners" on Dec 3rd, 2011 for delivery Dec 18th. I spent one hour at the store to apply for credit, paperwork etc. The day before delivery they called me that the recliners are not in store for delivery. They would not even tell me the new delivery date. The day of deliver was a Sunday and I had to make special arrangements to be at the house. I spoke with Jennifer Davies who is the showroom manager and she offered nothing to compensate me for such of an inconvenience. She refused to discount anything. Her only response was that she could not do anything. I decided to cancel the order after realizing that I was not going anywhere with this type of customer service. I will never buy anything at this store and I would not recommend it!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Ashley Furniture
SUBMIT a ticket
for Ashley Furniture
WATCH videos
for Ashley Furniture
More Ashley Furniture Reviews and Complaints MORE reviews and complaints
for Ashley Furniture

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Ashley Furniture reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team