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Ashley Furniture Complaint - Warranty, furniture - Couch and warranty
Ashley Furniture Complaint

Ashley Furniture Complaint


Warranty, furniture - Couch and warranty

Purchased a sectional 3 years ago, couch is peeling, contacted Ashely, rep was sent out and stated by rep we could purchase a new set, went to Salem, Nh store approached by salesman Steve who was extremely rude! Not a good impression of their staff!! Find out that we only have a credit for the one piece! We then ask to reorder the piece that is peeling and find out Ashley no longer has it!
Warranty only covers accidental damage! So how can Ashely offer a credit ( which they told us was a courtesy credit) for merchandise you can no longer order!, Ashley furniture

will no longer have our business will pass the word on how rude and misleading they are

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