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Ashley Furniture Complaint - Worst furniture and customer service
Ashley Furniture Complaint

Ashley Furniture Complaint

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Worst furniture and customer service


I purchased a dining room table from Ashley Furniture in Albertville, MN. It has not even been a year and one person was sitting on the bench and it broke. They had a tech come out to look at it and was told they would call me within a week. Two weeks I heard nothing so I called and they told me the ticket was closed because it was customer damage. So after talking with a few people they just told me to take it to the store. The store said they would call me when it was fixed, heard nothing for a week called them and was told the same thing. I think it's so unfair considering it hasn't been a year and one person was sitting on the bench. I'm pregnant and if I would have been sitting on the bench I could have possibly been hurt or worse what if my dog was under the bench. Worst customer service I have ever experienced!!! I'm looking for a couch for my basement and will not go to Ashley.


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