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Ashley Furniture Complaint - complaint
Ashley Furniture Complaint

Ashley Furniture Complaint

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complaint


I purchased a 7 piece bedroom set, at the time of purchase I explained to the salesman that I wanted the 12mo 0% interest rate, well he put it in as 6mo at 0% interest. When the finance company contacted me and I asked I was told that I was on the 6mo plan, they said I had to return to the store to get it changed. When I contacted my salesman he referred me to the store manager and the manager said he called but I found out that was not true. I really think that if you tell your customer something then you should fight to get them what your salesman told them. Also upon deliver the dresser was damaged coming off the truck and the delivery guys didn't have the proper equipment to put my bed together. Overall this has left a bad taste in my mouth about Ashley furniture I will have to think about it before shopping with them again.


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