Ashley Furniture Complaint

Ashley Furniture Complaint

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Product undelivered !! :( - Sofa


I am really disappointed with Ashley furniture customer service. We ordered for a sofa on thanksgiving and keeping in mind the Ashley great quality and good customer support, we ordered for a sofa in store. We were assured to receive the sofa on Dec 2nd and now when I call up the store, they say there have been some miscommunication and you will recieve only until Dec11. What kind of customer service is this? I am very annoyed. I didnt receive any call on this and when I call back they say there is a change in the date.
I took leave from my work to be at home during sofa delivery but to my surprise they arent going to deliver any sooner. I bought the sofa because it was from 'Ashley' rejecting all other great deals on thanksgiving. I need answers for this. I am very disappointed if the store cannot keep words and promises


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