Ashley Furniture Complaint
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Ashley Furniture Store Poor Quality Products - Sealy Mattresses. Bedroom Sets
Do NOT SHOP AT ASHLEY'S. Four months after the initial purchase, I am still battling with them trying to get a satisfactory product. They furniture they deliver is very poor quality and you don't see that until it is in your home. Do not accept a delivery without checking everything throughly, and do not accept partial deliveries. Customer service will not do anything to help you if you accept a partial delivery. All they offer is to send a technician to look at the problems. I am on my 4th redelivery of a night stand, and they keep delivering deffective units or used units that appear to have been on the floor of some store. I also purchased two Sealy mattresses that after sleeping on them once, the impression of the body is permanentlyt visible and Ashley's refuses to refund the money. Instead, they gave me a different mattress but it turned out to be the same (defective). This is what the delivery guys said when they picked up the mattresses: "These mattresses are going out tomorrow to somebody else. They just clean them up a little bit and redeliver them." So all they do is just suffle defective items among unsuspecting customers. Absolute junk. Stay away from them.
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Review Rating: 1 out of 5
Reviewed By: cablote
Company: Ashley Furniture
Product: Sealy Mattresses. Bedroom Sets
Date Added: 9 years ago
Company Location
CA
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